Preguntas Frecuentes - FAQ

Are there any hidden costs? There are no hidden costs to host with madgenius.com, everything is explained in your invoice, we...

Are there download/upload speed caps? No, there are no download/upload speed caps on our shared web hosting packages. You do have a...

Can I advertise on my own website? Yes, you can advertise from your own website.

Can you setup rDNS (reverse DNS)? Yes we can, for our Dedicated Servers, VPS, or Reseller accounts. Any account that has a...

Do you have any speed tests? We can provide these upon request, at the moment, we do not have any.

Do you have backups? We do have weekly, and daily off site backups for our shared web hosting services. If you are...

Do you offer a domain reseller account? Yes, please inquire about our pricing, and availability of this feature. sales@madgenius.com ?

Do you offer a money back guarantee? Yes, there is a 30 day money back guarantee on our Web Hosting, VPS, and Reseller plans. If you...

Do you offer referral bonuses? Yes, if you refer a client that stays on longer then 3 months, you will get a percentage!

Do you offer remote reboot for dedicate servers? We offer remote reboot, and power off for our dedicated servers. If you need help on how to do...

What about support? We offer 24/7 Technical Support via our ticket system, it is the fastest/most reliable system as...

What forms of payment do you accept? We accept google checkout, paypal, as well as VISA/MC/AMEX/Discovery.

What is your uptime guarantee ? 99% is our uptime guarantee!

Will you advertise on my website? No, we do not place any advertisements on your website.

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