Knowledgebase
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Are there any hidden costs?There are no hidden costs to host with madgenius.com, everything is explained in your invoice, we...
Views: 447
Are there download/upload speed caps?No, there are no download/upload speed caps on our shared web hosting packages. You do have a...
Views: 459
Can you setup rDNS (reverse DNS)?Yes we can, for our Dedicated Servers, VPS, or Reseller accounts. Any account that has a...
Views: 386
Do you have any speed tests?We can provide these upon request, at the moment, we do not have any.
Views: 421
Do you have backups?We do have weekly, and daily off site backups for our shared web hosting services. If you are...
Views: 513
Do you offer a domain reseller account?Yes, please inquire about our pricing, and availability of this feature. sales@madgenius.com
Views: 366
Do you offer a money back guarantee?Yes, there is a 30 day money back guarantee on our Web Hosting, VPS, and Reseller plans. If you...
Views: 392
Do you offer referral bonuses? Yes, if you refer a client that stays on longer then 3 months, you will get a percentage!
Views: 625
Do you offer remote reboot for dedicate servers?We offer remote reboot, and power off for our dedicated servers. If you need help on how to do...
Views: 151
What about support?We offer 24/7 Technical Support via our ticket system, it is the fastest/most reliable system as...
Views: 387
What forms of payment do you accept?We accept google checkout, paypal, as well as VISA/MC/AMEX/Discovery.
Views: 399
Will you advertise on my website?No, we do not place any advertisements on your website.
Views: 396
